Our Policies

These Terms govern

• the use of our service, and,
• any other related Agreement or legal relationship with the Service Provider in a legally binding way. Capitalized words are defined in the relevant dedicated section of this document.

The Client/Client must read this document carefully.

This Service is provided by:

Portraits By Emem – Carlton Gate Estate, Chevron Drive, Lekki Epe Expressway, Lekki Lagos. Nigeria

PBE contact email: admin@portraitsbyemem.com

NOTABLE DEFINITIONS

• Consultation Process: The period within when we take in your requirement for your session and confirm all that will be necessary to make your portrait session a memorable one.
• Booking: The confirmation of your session/order with the receipt of 80% or Full payment for the value in the invoice shared regarding your order.
• Image Selection Process: We recommend that clients take a moment right after the portrait session to select desirable images from the session as we advise on which images will generate the best portraits. In the case where clients are unable to make a selection on the same day of the session or a day after, PBE team reserves the right and takes to consent from the client to make informed selection on their behalf.

PBE Team will not be held responsible to reselect, reproduce or replace any image that has been worked on with a new selection.

• Production Process and Period: This is the period right after your session is completed. The PBE team will go to work to start processing your images. It takes 15 working for your images to be presented and shared with you.

1.0 PAID PRODUCTS

Some of the Products and Services provided on this agreement, as part of the Service, are provided on the basis of payment. The fees, duration and conditions applicable to the purchase of such Products are described below and in the dedicated sections of this Agreement.

2.0 PRODUCT DESCRIPTION

Prices, descriptions or availability of Products are outlined in the respective sections of our offerings and are subject to change without notice.

While our Products are presented with the greatest accuracy technically possible, representation on the price guide is limited and the details highlighted here will be in reference to more terms to each product.  Representation through any means (including, as the case may be, graphic material, images, colors, sounds) is for reference only and implies no warranty as to the characteristics of the purchased Product. All payments are non-refundable and non-transferable. 

You are entitled to all the outfits option-change under your package/collection. Un-used outfit change under any package cannot be redeemed, transferable or refunded.

2.1         UYAI COLLECTION

1. 1 Outfit
2. Premium Folio Box with 6 printed images in Matt Frame
3. Digital Files of the 6 corresponding images
4. Accommodates only a maximum of 2 persons
5. Complimentary benefits –
   • Professional Make up for 1 look

2.2         EDIYE COLLECTION

1. Up to 3 outfits
2. Premium Folio Box with 10 printed images in Matt Frame
3. Digital Files of the 10 corresponding images
4. Accommodates only a maximum of 4 persons
5. Complimentary benefits –
   • Professional Make up for 1 look

2.3         EDIMA COLLECTION

1. Up to 5 outfits
2. Premium Folio Box with 15 printed images in Matt Frame
3. Digital Files of the 15 corresponding images
4. 24” by 36 Wall Frame
5. Accommodates only a maximum of 6 persons
6. Complimentary benefits –
   • Professional Make up for 1 look
   • Tea Break Refreshment

2.4         Extra Images/Outfits/Person

During your consultation or your portrait session, you are able to upgrade your package details to new direction as you deem fit. Any request for extra images, Outfits, or Person will be at a fee.

Please note that Extra outfits Persons do not come with extra images.

2.5       Complimentary benefits:

1. They are non-transferrable to another session/product or person, and cannot be redeemed for money in cash or kind or service.
2. Complimentary Gift Vouchers cannot be redeemed for cash or other services other than a portrait session collection.

The characteristics of the chosen Product will be outlined during the purchasing process.

3.0       PURCHASING PROCESS

Any steps taken from making an enquiry, booking a consultation, receiving our welcome email and choosing a Product to booking your session forms part of the purchasing process.

The purchasing process includes these steps:

• Client must choose the desired Product and verify their purchase selection.
• After having reviewed the information displayed in the purchase selection, Clients may place the order by responding or contact the admin representative.
• An order submission process to confirm booking and other requirement for the session.

4.0       ORDER SUBMISSION

When the Prospect/Clients submits an order, the following applies:

• The submission of an order signifies contract negotiation conclusion and therefore, an invoice is generated. This creates for the Client the obligation to pay the price, taxes and possible further fees and expenses, as specified on the order page/invoice.
• In case the purchased Product requires active input from the Client, such as the provision of personal information or data, specifications or special wishes, a revised order submission created through the invoice and it is shared with the client. Based on this revision, the Client is obliged to order their session by paying for their booking
• Upon payment of the order/booking, Clients will receive a receipt confirming that the order has been received.
• Any unpaid order is accepted as not booked. Payment confirms booking.
• All notifications related to the described purchasing process shall be sent to the email address provided by the Client for such purposes.

5.0       PRICES

Clients are informed during the purchasing process and before order submission, about any fees, taxes and costs (including, if any, delivery costs) that they will be charged.

• Prices on Price Guide are displayed:
• either exclusive or inclusive of any applicable fees, taxes and costs, depending on product selected.

6.0       DISCOUNTING

Discounted sessions come with deduction from the initial offering in each collection. Kindly confirm the exact take out from your discount sessions when shared with you.

7.0       METHODS OF PAYMENT

Information related to accepted payment methods are made available during the purchasing process and detailed on the invoice shared.

Some payment methods may only be available subject to additional conditions or fees. In such cases related information can be found in the dedicated section of this Application.

If a payment through the available methods fails or is refused by the payment service provider, PBE shall be under no obligation to fulfill the purchase order. Any possible costs or fees resulting from the failed or refused payment shall be borne by the Client.

8.0       RETENTION OF BOOKING DATE AND ORDER

Until payment of the total purchase price is received by the PortraitsByEmem, any session date or products ordered shall an open request.

9.0       DELIVERY

      9.1 Delivery of digital files

Unless otherwise stated, digital files of the corresponding images selected and purchased is delivered and viewed via a download link. Clients will receive High Resolution Images view this link for their use.

    9.2   Delivery of Folio Box – (Printed Images)

Unless otherwise stated, Printed images are presented in our branded Folio Boxes with the selected images that have been professionally processed. Clients are advised to make arrangement for pick up from the studio or otherwise accept to be delivered to the address in record or address shared at a logistic fee.

10.0   PERFORMANCE OF SERVICES

The purchased service shall be performed or made available within the timeframe specified on this Agreement or as communicated before the order/booking submission.

11.0   EXPEDITE OF SERVICES

The purchased service shall be performed or made available within the timeframe specified on this Agreement or as communicated before the order/booking submission.

If a client requests for their images to delivered earlier than 15 days, an expedite fee of

• 20% on UYAI Collection,
• 15% on EDIYE Collection,
• 15% on EDIMA Collection,

on the session see will be due to charge for this request.

12.0   OUT OF STUDIO SERVICES

Every session is scheduled and booked to be conducted at the PBE Studio. Clients requesting for session in their homes or any location outside the studio attracts an Out-of-Station fee.

13.0   LIABILITY AND INDEMNIFICATION

Limitations of liability

To the maximum extent permitted by applicable law, in no event shall  PORTRAITS BY EMEM, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for

• any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the Service; and
• any damage, loss or injury resulting from hacking, tampering or other unauthorized access or use of the Service or clients account or the information contained therein;
• any errors, mistakes, or inaccuracies of content;
• personal injury or property damage, of any nature whatsoever, resulting from client’s access to or use of the Service;
• any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service; and/or
• the defamatory, offensive, or illegal conduct of any client or third party. In no event shall PBE, and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees be liable for any claims, proceedings, liabilities, obligations, damages, losses or costs in an amount exceeding the amount paid by Client to the PBE hereunder in the preceding 12 months, or the period of duration of this agreement between the PBE and Client, whichever is shorter.

This limitation of liability section shall apply to the fullest extent permitted by law in the applicable jurisdiction whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if company has been advised of the possibility of such damage.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, therefore the above limitations or exclusions may not apply to Client. The terms give Client specific legal rights, and Client may also have other rights which vary from jurisdiction to jurisdiction. The disclaimers, exclusions, and limitations of liability under the terms shall not apply to the extent prohibited by applicable law.

Indemnification

The Client agrees to defend, indemnify and hold PBE and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, suppliers and employees harmless from and against any and all claims or demands, damages, obligations, losses, liabilities, costs or debt, and expenses, including, but not limited to, legal fees and expenses, arising from

• Client’s use of and access to the Service, including any data or content transmitted or received by Client;
• Client’s violation of these terms, including, but not limited to, Client’s breach of any of the representations and warranties set forth in these terms;
• Client’s violation of any third-party rights, including, but not limited to, any right of privacy or intellectual property rights;
• Client’s violation of any statutory law, rule, or regulation;
• any content that is submitted from Client’s account, including third party access with Client’s unique Clientname, password or other security measure, if applicable, including, but not limited to, misleading, false, or inaccurate information;
• Client’s wilful misconduct; or
• statutory provision by Client or its affiliates, officers, directors, agents, co-branders, partners, suppliers and employees to the extent allowed by applicable law.

14.0              COMMON PROVISIONS

    14.1  No Waiver

The failure of PBE to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

    14.2  Service reselling

Clients may not reproduce, duplicate, copy, sell, resell or exploit any portion of this service or images and of its Service without PBE’s express prior written permission, granted either directly or through a legitimate reselling programme.

    14.3  Privacy policy

To learn more about the use of their Personal Data, Clients may refer to the privacy policy of this Service.

    14.4  Intellectual property rights

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this service, product and images are the exclusive property of the PBE or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.

All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Service are, and remain, the exclusive property of the PBE Company or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

    14.5  Changes to these Terms

PBE reserves the right to amend or otherwise modify these Terms at any time. In such cases, PBE will appropriately inform the Client of these changes.

Such changes will only affect the relationship with the Client for the future. The continued use of the Service will signify the Client’s acceptance of the revised Terms. If Clients do not wish to be bound by the changes, they must stop using the Service. Failure to accept the revised Terms, may entitle either party to terminate the Agreement.

The applicable previous version will govern the relationship prior to the Client’s acceptance. The Client can obtain any previous version from PBE.

If required by applicable law, PBE will specify the date by which the modified Terms will enter into force.

14.6  Assignment of contract

The PBE reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the Client’s legitimate interests into account. Provisions regarding changes of these Terms will apply accordingly.

Clients may not assign or transfer their rights or obligations under these Terms in any way, without the written permission of the PBE.

14.7  Governing law

These Terms are governed by the law of the place where the PBE is based, as disclosed in the relevant section of this document, without regard to conflict of laws principles.

15.0           Dispute resolution

15.1  Amicable dispute resolution 

Clients may bring any disputes to PBE who will try to resolve them amicably.

While Clients’ right to take legal action shall always remain unaffected, in the event of any controversy regarding the use of this Service, Clients are kindly asked to contact the PBE at the contact details provided in this document. The Client may submit the complaint including a brief description and if applicable, the details of the related order, purchase, or account, to the PBE’s email address specified in this document.

PBE will process the complaint without undue delay and within 15 days of receiving it

YOUR ACCEPTANCE OF THESE TERMS OF USE
These Terms of Use apply to all users of this Site. By using this Site, you are agreeing to comply with and be bound by these Terms of Use with Portraits By Emem(“Site”). If you do not agree to these Terms of Use, you may not access or use this Site.

DEFINITIONS

The term “Content” refers to all of the software and code comprising or used to operate this Site, and all of the text, photographs, images, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this Site.
The terms Portraits By Emem,” “we,” “us,” and “our” refer to Portraits By Emem.
The term “including” means “including, but not limited to.”
The term “Site” refers to any website, application or service owned by Portraits By Emem on which these Terms are posted.

YOUR ACCEPTANCE OF OUR PRIVACY POLICY
By agreeing to these Terms of Use, you agree to the terms of our Privacy Policy, which is expressly incorporated herein. Before using this Site, please carefully review our Privacy Policy. All information provided to us as a result of your use of this Site will be handled in accordance with our Privacy Policy. In consideration of your use of this Site, you agree that to the extent you provide personal information to the Site it will be true, accurate, current, and complete and that you will update all personal information as necessary. To the extent there are inconsistencies between these Terms of Use and our Privacy Policy, these Terms of Use control.

OWNERSHIP OF THIS SITE AND ITS CONTENT
The Site owns all intellectual property rights in (a) all text, logo, images, headers, trademarks, service marks, design elements, and all other protected elements on the Sites (except those licensed from others); (b) all things otherwise provided to you as a part of the Site’s services, and; (c) any other intellectual property rights afforded to the Site, either through state or federal registration or as otherwise available at common law (“Intellectual Property”). Except as stated within, the Site does not grant you any rights to any Intellectual Property that may be available to you generally through the Site. You agree not to make unauthorized use of or otherwise infringe upon the Site’s Intellectual Property in anyway and understand that it is your responsibility to ensure you refrain from doing so. 

THIRD-PARTY GENERATED CONTENT
The Site contains content generated from third-parties, including but not limited to comments and we do not guarantee the accuracy, integrity, or quality of third-party generated content. The Site does not endorse and is not responsible for statements, advice and opinions made by anyone other than authorized Site spokespersons. 

DISCLAIMERS
We make no representations or warranties with respect to this site or its content, or any product or service available on or promoted through this site. This site and all of its content (including user-generated content) are provided on an “as is,” “as available” basis, without representations or warranties of any kind.

To the fullest extent permitted by law, the site, its franchises and affiliates, and their service providers and licensors disclaim any and all representations and warranties, whether express, implied, arising by statute, custom, course of dealing, course of performance or in any other way, with respect to this site, its content, and any products or services available or promoted through this site. Without limiting the generality of the foregoing, the site, its affiliates, and their service providers and licensors disclaim all representations and warranties (a) of title, non-infringement, merchantability and fitness for a particular purpose; (b) relating to the security of this site; (c) that the content of this site is accurate, complete or current; or (d) that this site will operate securely or without interruption or error.

We do not represent or warrant that this site, its servers, or any transmissions sent from us or through this site will be free of any harmful components (including viruses).

We do not endorse and are not responsible for any statements, advice or opinions contained in user-generated content and such statements, advice and opinions do not in any way reflect the statements, advice and opinions of the site.

We do not make any representations or warranties against the possibility of deletion, misdelivery or failure to store communications, personalized settings, or other data. You accept that our shareholders, owners, officers, directors, employees and other representatives shall have the benefit of this clause.

Applicable law may not allow the limitation of certain warranties, so all or part of this disclaimer of warranties may not apply to you.

LIMITATION OF LIABILITY
To the fullest extent permitted by applicable laws we, on behalf of our directors, officers, franchisees, employees, agents, suppliers, licensors and service providers, exclude and disclaim liability for any losses and expenses of whatever nature and howsoever arising including, without limitation, any direct, indirect, general, special, punitive, incidental or consequential damages; loss of use; loss of data; loss caused by a virus; loss of income or profit; loss of or damage to property; claims of third parties; or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses, arising out of or in connection with the use of this site.  You assume total responsibility for establishing such procedures for data back up and virus checking as you consider necessary. This limitation of liability applies whether the alleged liability is based on contract, tort (including negligence), strict liability or any other basis.

WAIVER

Our failure at any time to require performance of any provision of these Terms of Use or to exercise any right provided for herein will not be deemed a waiver of such provision or such right. All waivers must be in writing. Unless the written waiver contains an express statement to the contrary, no waiver by of any breach of any provision of these Terms of Use or of any right provided for herein will be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Use.

SEVERABILITY

If any provision of these Terms of Use is held by a court of competent jurisdiction to be contrary to law, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Use will remain in full force and effect.

GOVERNING LAW, JURISDICTION AND VENUE
These Terms of Use and Privacy Policy will be governed under the Nigerian laws without regard to its conflicts of law provisions. All actions or proceedings arising out of or relating to these Terms of Use will be adjudicated exclusively in the state or federal court of competent jurisdiction. You hereby irrevocably consent and submit to the personal jurisdiction of said courts for all such purposes. Notwithstanding the foregoing, the Site may also bring legal proceedings in any jurisdiction where we believe that infringement of these Terms of Use is taking place or originating. If either party to this agreement brings a legal action against the other party to these Terms to secure the specific performance of the Terms, collect damages for breach of this agreement, or otherwise enforce or interpret these Terms, the prevailing party will recover reasonable attorney’s fees and all costs, premiums for bonds, fees, and other expenses expended or incurred in the action in addition to any other relief that may be awarded.

INDEMNITY

You agree to indemnify, defend and hold harmless the Site from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of this Site in violation of these Terms of Use and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above and/or if any material that you post using this Site causes us to be liable to another.

THESE TERMS OF USE MAY CHANGE

These Terms of Use are current as of the effective date of use. The Site reserves the right to change these Terms of Use from time to time consistent with applicable laws and principles. These changes will be effective as of the date we post the revised version on this Site. Your continued use of this Site after we have posted the revised Terms of Use constitutes your agreement to be bound by the revised Terms of Use. If at any time you choose not to accept these Terms of Use, you should not use this Site.

ENTIRE AGREEMENT

These Terms of Use (together with our Privacy Policy and any Privacy Notices or click-through agreements applicable to you) contain the entire understanding and agreement between you and the Site with respect to this Site and supersede all previous communications, negotiations, and agreements, whether oral, written, or electronic, between you and the Site with respect to this Site and your use of this Site.

QUESTIONS

If you have any questions about this Site or these Terms of Site, please contact us using the following information: via email at admin@portraitsbyemem.com.

GENERAL

Portraits By Emem (PBE) located at Carlton Gate Estate, Chevron Drive, Lekki, Lagos, Nigeria (“PBE” or “we” or “us” ) is the controller of the processing of all personal data collected through this website dedicated to PBE (the “Website”) and other PBE channels (e.g. PBE events). PBE respects your privacy and is committed to keeping your Personal Data secure and managing it in accordance with our legal responsibilities under applicable data protection laws.

Please read this Privacy Policy carefully as it contains important information to help you understand our practices regarding any personal information that you give to us or that we collect otherwise in the context of the Website (“Personal Data”).

WHAT PERSONAL DATA WE COLLECT AND HOW WE USE YOUR PERSONAL DATA

You can use the majority of our Website without being required to provide any Personal Data to us. For certain services or activities, you will need to provide Personal Data for us to be able to provide you the requested service or product or for you to participate in the activity. Requested information on the Website marked with an asterisk is mandatory. If you do not provide the requested information, we will not be able to deliver the service or product to you or you cannot participate in the activity. In addition to the information you are required to provide to us in order to participate in activities/campaigns, we collect certain information when you visit our Website.

• Information When You Contact Us: If you visit our Website and have a question or other remark, you can submit our Contact Form or Chat with LiveChat. You will be asked to provide your name and email address and obviously information about your request. We will only use this information to respond to your question. We will register your requests, questions, and our responses, and other actions to handle your request.
• Information About Your Visit To And Use Of Our Website: We collect certain information when you visit our Website, such as your IP address, which web pages you visit, device category, browser, and type of internet browser, clicks, and views. We use this Personal Data as it is necessary in our legitimate interests to do so to be able to promote our products and services to our consumers and website visitors, to enable us to attract more consumers, and to improve the sale of our products and services.
• Marketing: If you subscribe, we will send you newsletters. You can always opt-out of receiving our newsletter and you can always object to our use of your Personal Data for direct marketing purposes (for more information about how to do this, read the paragraphs below). We use this Personal Data with your consent. We will delete your Personal Data when you opt-out of receiving our newsletter.
• Maintenance and Optimisation Of Our Website: Your Personal Data will also be used for maintenance and analysis of our Website to solve performance issues, to improve the availability and user experience. We log all use of our Website.
• PBE Events, Competitions, Activations, And Other Similar Activities: We may collect videos/images, photographs, social handles, drawings/sketches, and other similar or related personal information in line with the terms and purposes of such events, competitions, activations and similar activities.

Our use of your Personal Data for these purposes is necessary in our legitimate interests and the information will be retained for as long as is legally permissible.

HOW WE SHARE YOUR PERSONAL DATA

We may need to share Personal Data with third parties to help us provide services and products to you and to run our Website. These third parties are:

• Our sister companies if another affiliate is best suited to answer a question you have posted on the Website.
• Our sister companies for the purpose of storing Personal Data processed via the Website, due to shared IT systems.
• Service providers where this is needed to provide us with a service and to provide data analytics services.
• Media agencies for marketing purposes and research purposes.
• In case PBE Plc sells all or some of the assets or shares of an PBE group company to which Personal Data was transferred to a third party, your Personal Data may be provided to this third party.

These parties may be located in Nigeria or elsewhere in the world. When Personal Data is stored by us outside Nigeria we will ensure an adequate level of protection of the transferred Data. We require service providers to use appropriate measures to protect the confidentiality and security of the Personal Data.

We may also need to provide Personal Data to law enforcement bodies in order to comply with any legal obligation or court order.

SECURITY OF PERSONAL DATA

We take appropriate measures to ensure that your Personal Data is only Processed for the minimum period necessary in line with the purposes set out in this Policy or as required under applicable laws. Once your Personal Data is no longer required, we destroy it in a safe and secure manner.

Our Website may contain links to other websites. We are not responsible for the privacy practices, content, or security used by such other websites, which shall not be governed by this Privacy Policy. We advise you to always carefully read the privacy policies on these other websites.

RETENTION OF YOUR PERSONAL DATA

We will retain your Personal Data for as long as legally required or for as long as necessary to provide you with any requested services or for any of the other purposes listed in this Privacy Policy. The specific retention term are listed in this Privacy Policy for each of the relevant purposes. We will take reasonable steps to destroy or de-identify Personal Data we hold if it is no longer needed for the purposes set out above or after the expiration of the defined retention term.

COOKIES

A major part of the information referred to in this Privacy Policy is collected via our use of cookies and similar techniques. Cookies are small text files containing small amounts of information which are downloaded and may be stored on your user device, e.g. your computer, smartphone or table. Techniques we use that may be similar to cookies are tracking pixels, Java scripts, tags, and web beacons. These cookies and similar techniques are sometimes necessary to remember your account settings, language and country, but also enable us to measure and analyse your behaviour on our Website and for showing you personalized advertisements on our Website or on third-party websites. Where required, you will be asked for consent to our use of cookies. To view more information on what cookies we use and how we use them please review our separate Cookie Policy in the footer of this Website.

SOCIAL MEDIA

You may choose to share information on our Website via social media, such as Facebook, Instagram, LinkedIn, and YouTube. This means that the information you share, with name and preferences, shall be visible to visitors of your personal pages. We advise you to carefully read the privacy policies of the social media parties as these are applicable to the processing of your Personal Data by these parties.

CHILDREN’S PRIVACY

The Website is not intended for use by individuals under the age of 18 (or the applicable legal age for viewing images and other audio-visual materials in question). We do not knowingly collect Personal Data from individuals under the age of 18.

THE RIGHTS OF USERS

You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: You have the right to

• withdraw consent where you have previously given your consent to the processing of your information;
• object to the processing of your information if the processing is carried out on a legal basis other than consent;
• learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing;
• verify the accuracy of your information and ask for it to be updated or corrected;
• under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it;
• under certain circumstances, to obtain the erasure of your Personal Information from us;
• receive your information in a structured, commonly used and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of or on pre- contractual obligations thereof.

Please note that requests that do not meet the requirements set out by applicable law or PBE’s data protection policy may be requested to be re-issued or ultimately denied and that certain Personal Data may be exempt from such access, rectification and deletion requests pursuant to applicable data protection laws or other laws and regulations.

Please note that you can also delete Personal Data by de-activating your user, however, we will retain Personal Data where it is legally required for us to do so.

YOUR RIGHT TO OBJECT

You also have a right, in certain circumstances, to require us to stop processing your Personal Data, but where we have compelling legitimate grounds, we will continue processing your Personal Data. However, you have the right to object to our use of your Personal Data for direct marketing purposes, including profiling, and when you do so, we will accommodate your request. Where you have provided consent to our use of your Personal Data, you have the right to withdraw your consent without this affecting the lawfulness of our use of this Data before your withdrawal.

We shall take immediate steps to remedy any violation of your rights, without prejudice to your right to seek redress under the Nigerian Data Protection Regulations, 2019 (NDPR) and other applicable laws.

DATA BREACH

In the event we become aware that the security of the Website and Services has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably

appropriate measures, including, but not limited to, investigation and reporting, as well as noti<cation to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

ACCEPTANCE OF THIS POLICY

You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this

Policy, you are not authorized to access or use the Website and Services.

UPDATES

We will keep this Privacy Policy under review and make updates from time to time. Any changes to this Privacy Policy will be posted on our Website page and to the extent reasonably possible, will be communicated to you.

CONTACT

If you have any other questions, objections to our use of your Personal Data, or a complaint about this Privacy Policy or about our handling of your Personal Data, please contact us via email or post with a data privacy request.

• Email: admin@portraitsbyemem.com
• Phone number: 0703 002 2212